Contact European Rail Guide

If you need to contact us please use the form below.

Please note we are unable to answer questions about rail schedules and non rail-pass related issues. For these kinds of questions please post them in our users forum.

Where are we based? We are based in London. We don't publish our phone number as we don't have the resources to answer the large volume of general phone calls. Full contact details are provided in the confirmation email for rail pass purchases. For all other enquiries the email form below is the best way to contact us, if you'd like to speak to someone about the website please email us the details and we'll call you or reply with our London office number.

Please see our Frequently Asked Questions (FAQ) section before contacting us

You will find train timetables linked from the FAQ section, please don't email us for train times.

Contact Form